Advanced Search
No top level categories exist.
   

PLEASE READ THE FOLLOWING IMPORTANT CHANGE NOTIFICATION:

On January 1, 2016 TWW moved away from creating thousands of paper invoices daily to a much more environmentally friendly automated paperless system. When your tires are delivered we now ask for a signature on a tablet to confirm receipt. In place of multiple invoices you now receive a single delivery document. The Consolidated Packing Slip contains the same information our invoices have on them but in a slightly different format. (please see # 1 on the attached)

Should you require a copy of your actual invoice they can be found in the My Account section, top right hand corner, of the twwonline.com website. By placing electronic copies of your invoices on our website you will no longer have to keep up with paper copies and they are available for you at your convenience 24/7 (please see #2 on the attached)

Because of this initiative and other cost control measures we have been able to lower our delivery surcharge rates. A surcharge is applied to each delivery to your location regardless of the number of invoices or tires on that delivery. The amount of this surcharge is calculated by using the current National price per gallon for Diesel posted on the U.S. Energy Information Administration website as it relates to the recently revised table below.

www.eia.gov/petroleum/gasdiesel

The U.S. On-Highway Diesel Fuel Price is reviewed the last week of each month to determine the following month's delivery surcharge amount.

For Example:
The U.S. on-highway diesel fuel price for the last week in December was $2.23.

This means the TWW Delivery Surcharge for the month of January will be $1.00 per delivery.

We appreciate your continued support of TWW. Should you have any questions please contact your local TWW Branch Sales Representative at 855.899.3343.

Sincerely,
Dave Clemmons
TWW Business Manager